We'll spend up to an hour talking through design and budget considerations, and we'll provide professional recommendations to make sure you've thought of every detail. We'll also take photos and measurements. If your project requires a design, we'll discuss our design fee. After the consultation, we will send you a design proposal based on your new project along with a deposit amount to secure our working with you. You can expect a quote from us within three business days.

PS.: If your project does not require a design, we'll simply send you a proposal for approval, accept payment, and get your project on the schedule.

After you submit your deposit, we will have our design team build out the base
model of your home and existing exterior space. During this time we will also
schedule a Zoom video call with you to to give you a 3D, virtual tour of your new outdoor space. During this call we will discuss any revisions you would like us to make to the design (and we might even make a few changes live).

Finally, we will apply any revisions you requested to the design, and create the
proper documents to send over to our construction team. Now the build-out of
your new private resort design can begin!

Before we begin, we'll review and complete any type of HOA documentation requirements and permitting needs. We strive to make the process as simple as possible for you.

Our team shows up on time, ready to work. You'll be in touch with your project manager, who will keep you updated on our progress and what to expect next. All team leaders are English-speaking or bi-lingual, so you'll enjoy peace of mind knowing you can always step outside and talk directly to the team about any immediate questions or concerns. We maintain a safe job site and leave your space clean when we go home for the day.

We'll walk through the finished property with you to make sure it meets your expectations. We'll discuss warranties, maintenance programs, and more. This is also when we accept the final payment.

Depending on the type of project we delivered, we'll visit your property in the weeks following installation. The first visit is typically within 3-10 days, and we'll make sure everything is still functioning properly. As required, we'll make a second follow-up visit to address any concerns you might have and confirm that everything is as beautiful as we left it.